Policy Service
Access policy documents, request proof of coverage, or get help with an existing policy. Choose the service you need and La Paz Insurance Agency will guide you to the correct next step.
Access Your Policy Documents
Use the options below for insurance cards, certificates, policy documents, and carrier portal assistance. Have your policy number and insurance company name available.
Insurance ID Card
Auto insurance ID cards are usually available through the insurance company’s secure customer portal or mobile app.
- Request help locating the correct portal
- Enter “Insurance ID Card” in the Subject field
- Do not send passwords or payment details
Certificate of Insurance
Business clients can request a Certificate of Insurance or other proof of coverage. We must verify the active policy and carrier requirements before issuing it.
- Provide the certificate holder’s legal name and address
- Include the delivery email and any special wording
- A request is not proof that coverage exists
Policy Documents
Request declarations pages, endorsements, renewal documents, proof of coverage, or another available policy document.
- Identify the document you need
- Provide the policy number and carrier name
- Documents are delivered using an approved method
Carrier Login Portals
Use your insurance company’s official website or mobile app to access available documents. Exact carrier portal links can be added here as our carrier list is confirmed.
- We can help identify your carrier’s official portal
- Create or reset portal access directly with the carrier
- Never share your carrier password with the agency
Other Policy Assistance
We can also help direct existing clients with changes, billing questions, claims information, and coverage questions.
Policy Change
Ask for help with drivers, vehicles, addresses, coverage questions, or other policy updates. Requests are not effective until confirmed.
Billing or Payment Help
Get help finding the correct carrier payment option or understanding a billing notice.
Claims Assistance
We can help you locate carrier claims information. For urgent claims, contact the carrier directly using your policy documents.
Coverage Questions
Review questions about your current policy, renewal, documents, deductibles, or available options with our team.
Three Simple Steps
Choose Your Request
Select the document or policy service you need.
We Review It
Our team verifies the policy and the insurance company’s requirements.
Receive Confirmation
We confirm completion or explain any additional information needed.
Request Policy Assistance
Contact our team during normal business hours.
SEND A SERVICE REQUESTCALL 561-331-8713WHATSAPPCoverage cannot be bound, changed, or confirmed through this page alone.